Clear digital solutions. Built the right way from the start.
We help businesses plan, design, and build reliable digital systems — with a strong focus on clarity, efficiency, and long-term value.
Strategic Planning
Consultancy
Strategic advice and planning for digital projects that need direction, structure, and confidence.
Not sure how to start a digital project? Have a strong idea but unclear on the next step? We help you turn uncertainty into a clear, executable plan.
From the first concept to a live, working system, we design solutions with a strong business focus and real-world experience. Our approach ensures that decisions are made early, correctly, and with long-term impact in mind — saving time, cost, and unnecessary rework later.
With over 20 years of experience in the travel industry, we understand complex ecosystems, integrations, and supplier relationships. We leverage this knowledge to help you make informed decisions and avoid common pitfalls.
What We Help You Achieve
See clearly before building
We help you visualise, design, and validate your idea before development starts.
Get to market faster
Launch with the most important features in weeks, not months.
Improve based on real feedback
Decisions are driven by data and real user behaviour — not assumptions.
Optimise costs
You only pay for features that create real value.
Reduce risk early
What works — and what doesn't — becomes clear quickly.
Focus on essentials
We prioritise real user value over unnecessary complexity.
Build on a solid foundation
Flexible architecture that supports future growth and enhancements.
Not sure how to turn your idea into a clear, focused first version? We help you define the right scope, choose the most suitable technology, and clearly explain why it’s the right direction.
Implementation
Onboarding
Smooth, structured onboarding for systems, platforms, and integrations — designed for fast adoption and measurable impact.
We deliver end-to-end onboarding that makes complex technology easy to adopt for both internal teams and customers. Our approach focuses on clarity, efficiency, and minimal disruption.
We have successfully onboarded customers to new technologies from start to finish in as little as three months. This includes full system setup, tailored configuration, and comprehensive training across all system modules.
Our Onboarding Principles
Discovery-led
We start by understanding your business model, workflows, processes, and objectives — not just technical requirements.
Tailored delivery
System configuration, training, and rollout are designed around your business processes and goals.
Embedded partnership
We act as an extension of your team, coordinating delivery, managing milestones, and providing hands-on guidance.
Continuous support
We operate as first-line support during onboarding, reducing service requests and easing pressure on internal teams.
Key Workstreams
Data migration
Secure and reliable migration of live bookings and operational data.
Process mapping
Detailed analysis of existing workflows to remove manual steps.
Training and adoption
Role-based training tailored to your business model.
Bespoke development
Rapid delivery of custom functionality and supplier integrations.
eCommerce enablement
API usage and online booking optimisation guidance.
The Result
A smarter, lower-risk way to change systems — without business interruption.
- Faster time from project initiation to go-live
- Significant reduction in post-migration support requests
- Zero downtime during migration
- Faster supplier onboarding and stronger system adoption
Integrations
Connectivity
Secure, scalable integrations between systems, suppliers, and platforms — built for reliability and long-term growth.
We design and implement robust connections that ensure data flows seamlessly across your technology ecosystem. Our integrations are engineered to be secure, scalable, and resilient.
With over 20 years of experience in the travel industry, we have worked with and integrated more than 100 suppliers. We go beyond technical connectivity — we support you commercially by helping you identify, evaluate, and select the partners that best fit your business model.
Our Integration Expertise
Accommodation suppliers & channel managers
GDS platforms
Transfer and activity providers
Payment services
Other specialised travel-related systems
Development
Software Development
Custom software built around your business needs — clean architecture, modern technologies, and long-term maintainability.
We design and develop high-performance digital products that are reliable, scalable, and easy to evolve. From modern websites to native mobile applications, our solutions are engineered for performance, scalability, and long-term value.
Exceptional user experience
We focus on clarity, speed, and intuitive design. Every interface is built to reduce friction and guide users naturally.
Continuous improvement
Our systems are designed to evolve. By leveraging real user behaviour and measurable data, we refine functionality over time.
Built to scale and adapt
Custom development gives you the flexibility to respond quickly to internal changes or market shifts.
Lasting competitive advantage
A fast, reliable, and user-centric digital product strengthens your brand and positions your business for growth.
Our Own Products
RateSnap
A dynamic price comparison tool designed to help you stay competitive in real time. Launch multiple pricing requests simultaneously and compare your own inventory against third-party pricing. Results can be analysed through an intuitive dashboard or exported in PDF or Excel format.
Who We Are
About Us
Simple Support is a technology consultancy and development partner focused on clarity, efficiency, and long-term results. We combine strategic thinking with hands-on technical expertise to deliver solutions that work in real-world business environments — not just in theory.
Our team is made up exclusively of senior professionals with deep experience in both travel and technology. Every consultant and developer understands the realities of the travel industry, enabling us to design and implement systems that align with complex workflows, supplier ecosystems, and commercial requirements.
Technology consultancy and development partner focused on clarity, efficiency, and long-term results for the travel industry.
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Based in Romania • Working Internationally